RELIABILITY
THE FUTURE OF IOT
RELIABILITY IS HERE


How do you implement your IoT workload to withstand component and system faults?
Comprehending and forecasting potential system failures enables you to design for adverse circumstances and leverage service functionalities to manage them. Consequently, the incorporation of strategies for managing these anticipated system faults and facilitating their recovery should be an integral part of the system's architecture.
1. Use the services provided by your vendors for integration and error handling
It is advisable to leverage the integration and error handling services offered by your vendors. These services are designed to facilitate the seamless integration of various IoT components and ensure effective error management within your IoT ecosystem, enhancing the overall reliability and performance of your IoT devices and systems.
2. The device can operate in a relevant capacity whilst offline.
Carefully considering how IoT devices operate when offline is essential, particularly when users rely on the device for local tasks. This is important for a variety of reasons, and several factors should be taken into account.
- Reliability: An IoT device provider must ensure that their devices continue to operate reliably, even when disconnected from the internet. This is crucial because network outages or connectivity issues can occur, and the device should not become non-functional in such cases. If it does, it could lead to a loss of trust and increased support requests.
- Critical Functions: Many IoT devices are used for essential functions, such as security systems or healthcare monitoring. If these devices become non-operational during internet disruptions, it can have serious consequences. Ensuring that core functionalities remain intact without internet connectivity is a safety and security consideration.
- Data Continuity: IoT devices often collect and transmit data. If a device loses its internet connection, it should have mechanisms in place to store and sync data once the connection is restored. This ensures data continuity and prevents data loss, which is crucial for analytics, reporting, and decision-making.
- User Experience: Aligning device functionality with end user expectations is vital for a positive user experience. Customers expect that their IoT devices will work seamlessly, and if the device becomes unusable when disconnected from the internet, it can result in frustration and dissatisfaction. Ensuring device functionality during internet outages is key to meeting these expectations.
- User Dependence: Users often depend on IoT devices to perform specific functions reliably. For instance, a home security system must continue to monitor and secure the premises even when there's no internet access. When these local tasks fail in the absence of connectivity, users can lose trust in the device's capabilities.
- Safety and Security: Some IoT devices are crucial for safety and security, such as medical devices or industrial sensors. If these devices become non-operational without internet connectivity, it can pose serious risks. Ensuring they can continue to function independently is a matter of safety and security.
- Real-time Response: IoT devices that require immediate responses, like a smoke detector or a connected car's collision avoidance system, must be designed to work in real-time, even when offline. Delayed responses due to internet connectivity issues could have dire consequences.
- Local Processing: Incorporating local processing capabilities allows the device to make decisions and take actions based on its immediate environment. For instance, a smart thermostat can still adjust the temperature without internet access by relying on pre-set preferences and local sensors. This enhances user comfort and energy efficiency.
- Data Storage and Synchronisation: IoT devices that collect data should have mechanisms in place to store data locally and then sync it with cloud services when connectivity is restored. This ensures data continuity and prevents data loss during internet outages.
- Energy Efficiency: IoT devices often operate on limited power sources, like batteries. Efficient operation when offline can help conserve energy and extend the device's battery life. For instance, a wearable health monitor should be capable of measuring and recording data even when it's not connected to a smartphone or the internet.
- User Control: Providing users with control over device behavior when offline is essential. They may want to configure specific preferences or settings for how the device should operate in such situations. This customisation empowers users to tailor the device to their specific needs.
- Failover Mechanisms: Consider implementing failover mechanisms, like redundant local networks or alternative communication methods (e.g., Bluetooth, Zigbee), to ensure the device can still function when the primary internet connection is unavailable.
In conclusion, IoT device providers must recognise the critical importance of offline functionality, especially when users rely on these devices for local tasks that can take place without internet connectivity. Addressing these considerations not only enhances the reliability and usability of IoT devices but also contributes to user safety, security, and satisfaction, ensuring that these devices can perform effectively in various real-world scenarios.